Contact the Tru Records Logistic Team

Inquiries received during business hours are typically acknowledged within two hours, with a complete response and quote (where applicable) within one business day.

Use the Quote form for standard freight or warehousing requests — it captures everything we need to price accurately. For complex programs, the Contact form routes you to an account director.

Yes. Through our FMC, IATA, and FIATA memberships and partnered forwarder network, we coordinate import and export shipments across all major trade lanes.

Active customers have a named operations contact and a 24/7 escalation line; details are included in your service welcome pack.

Yes — by appointment. Reach out to schedule a facility tour with the operations team responsible for your region.