About Tru Records Logistic
Company Overview
Key Objectives
- Provide dependable freight, warehousing and distribution support to businesses of every size.
- Deliver transparent communication and accurate shipment tracking from pickup to delivery.
- Build long-term relationships through safety, accountability and professional service.
Mission Statement
The mission of Tru Records Logistic is to provide the services needed to meet market demand by becoming the quality leader in transportation, warehousing and supply chain management. This will be accomplished by delivering superior service through trusted people, modern fleet and reliable processes at a fair cost.
Distinctive Competence
Tru Records Logistic operations are distinctive in the way we combine careful handling, on-time performance and clear customer communication on every load we move.
Objectives
Lower Cost
Tru Records Logistic strives to lower operational costs while offering the highest quality of service. To achieve this, all operations are checked and controlled by the entire team across the group.
People Oriented
We encourage creative thinking at the company's expense — managers are empowered to make initiative decisions and given the authority to commit their departments without unnecessary delays.
Health & Safety Policy
Safety is non-negotiable. Every driver, warehouse associate and dispatcher follows strict safety protocols, regular training and equipment inspections to protect cargo, people and the public.
Information Technology
The company strives to digitize its internal workings. It is our policy to train and enroll our staff on the fully computerized operations of the company so every shipment is tracked, documented and auditable.
Partners
We work alongside carriers, brokers, warehouses and technology partners across the region to extend reach and reliability for every customer we serve.
Why Choose Us?
Warehouse Facilities
We have a well established network of warehouse and storage facilities.
SLA Guaranteed Contracts
We honor all our agreements with Service Level contracts.
24-hr Phone/Email Support
We are always ready and available to provide technical support.
Timeline Planning
We base all our operations within procurement and delivery timelines.
Regional Expertise
With 10+ years experience, we know the locale and its logistical dynamics.
Real-time Tracking
Track your shipment through our own advanced fleet software.
TheStandardsBehindEveryEngagement
The reasons our customers renew year after year — and refer us into their partner networks.
Long-Term Partnership
Our average customer relationship runs beyond five years. We invest in your operation as if it were our own.
Recognized Credentials
Active memberships and accreditations with IATA, FIATA, FMC, KCAA, PIFFA, ACAAP, CILT, and ISO-certified processes.
Continuous Improvement
Every account has a documented improvement backlog reviewed quarterly, with measured savings tracked over time.
Risk-Managed Operations
Insurance, contingency carriers, cyber controls, and business-continuity plans tested and refreshed annually.
Sustainability Commitments
Carbon-per-shipment reporting, route optimization, and a fleet refresh plan aligned to your ESG disclosures.
Outcome Accountability
Service levels written into the contract and reviewed in monthly business packs — not just operational metrics, but customer outcomes.
FifteenYearsOfBuildingALogisticsNetwork
From a regional trucking operator to a full-service logistics partner — milestones that shaped how we operate today.
- 2010
Founded
Launched with a single terminal and a small fleet focused on regional truckload movements for industrial customers.
- 2015
Warehousing & 3PL
Opened our first multi-client distribution center, adding pick-pack-ship, returns, and inventory management.
- 2019
International Forwarding
Joined IATA, FIATA, and FMC; added ocean, air, and cross-border road services with in-house customs brokerage.
- Today
Integrated 3PL
Six service lines, hundreds of active customers across industries, and a technology stack that connects every shipment end-to-end.
WorkingWithTruRecordsLogistic
Trusted & Certified
Let's Build A Logistics Plan You Can Trust
Talk to our team about your supply-chain goals — we'll come back with a tailored proposal you can act on.